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We prefer to receive sample requests by either fax or e-mail, at least when we have it in writing there is less chance of mistakes being made. Naturally if you are unable to send a fax or e-mail please phone us on 01689 898 828.

All orders must be in writing on corporate letterheaded paper or your standard company purchase order. We can accept either of these via e-mail, fax or post.

Naturally, we welcome orders from anywhere in the World. There may be certain export restrictions on some items. Delivery times will be longer and more costly than usual UK domestic deliveries.

We cannot give you simple yes or no answer for this. We do not want to appear awkward but logistically this can be difficult. We feel that our courier/delivery charges are quite competitive so it will usually be just as cost effective for us to deliver goods for you. Please call us to discuss this option when placing your order.

That would be a pleasure. We are based in Kent so it may take us a few days to arrange a suitable appointment if you are not in London or the South East. Outside the UK - generally we would not be in a position to send a representative but we would certainly like to visit you given the right opportunity.

Currently we accept credit card payments on websites orders only. For all other orders we would request that you pay by either bank transfer (BACS) directly to our account or by company cheque.